Privacy Policy – Carolina Spiral & Duct Fabrication

This Privacy Policy was last updated on February 27, 2026.

INTRODUCTION

Carolina Spiral & Duct Fabrication, LLC (“CSDF,” “Company,” “We,” “Us,” or “Our”) respects your privacy. This Privacy Policy (“Privacy Policy”) applies to our website at https://carolinaspiral.com and any other website or application that links to or references this Privacy Policy (each a “Website” and collectively the “Websites”).

This Privacy Policy describes how we collect, use, disclose, retain, and protect your information. If you are a resident of certain states or jurisdictions, you may have rights regarding your personal information (as defined below). Additional information about those rights and how to exercise them is included in this Privacy Policy.

CSDF reserves the right to update this Privacy Policy from time to time. When CSDF updates this Privacy Policy, it will include the most recent update at the top of the Privacy Policy and will post the updated Privacy Policy on the Website along with a change notice on the Website. CSDF encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Website and/or services after the posting of such notice will be subject to the terms of the then-current Privacy Policy.

Personal Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, website visitor, or user device (“personal information”). We may collect the following personal information:

Identifiers such as first and last name, mailing address, email address, phone number, Internet Protocol (“IP”) address, unique personal identifier, company name, or other similar identifiers.
Internet or other similar network activity such as browsing history, usage data, Internet Service Provider (“ISP”), platform type, number of clicks, and other information about how you interact with our Websites.
Details of transactions, including purchaser name and address and products ordered, and/or other related information that may be required from you to complete your application or to otherwise conduct business with us. CSDF does not collect or otherwise maintain any financial information such as credit card numbers or bank information from transactions.
Personal information from job applicants, such as current or past job history and performance, salary history, education history, citizenship information, ethnicity, race, gender, and age.

Sources of Personal Information

We may collect personal information:

Directly from you when you fill out a form on the Website, request or services, or otherwise contact us.
Through automatic data collection technologies when you visit or interact with our Websites, including through cookies or other tracking technologies (for more information, please review the Cookies section below).
From third parties such as our service providers and vendors.
From job applicants seeking employment with CSDF, including information such as education history, gender, race, and citizenship information.

Cookies and Automatic Data Collection Technologies

Our Websites may use cookies and similar automatic data collection technologies to collect certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Cookies collect information about you when you use or interact with our Websites, which we may use to customize your experience or improve our Websites. For example, we may use cookies to collect information about your visit to our Websites, including your IP address, which pages of the Websites you access, and information about your devices operating system.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you refuse all cookies, you may not be able to use some portions of our Services.

How We Use Your Information

We may use Personal Information we collect for one or more of the following purposes:

To provide you with our products and services.
To send you communications including promotional materials or responses to your inquiries.
To send you non-marketing commercial communications.
To process employment applications, including assessing qualifications, verifying information, and conducting reference or other employment-related checks.
To evaluate potential suppliers and subcontractors and manage our relationships with them.
For testing, research, analysis, and development, including improving our Websites.
To protect against, identify, and prevent cybersecurity and other security events, espionage, fraud and other unlawful activity, claims and other liabilities.
To respond to legal requests or for safety purposes, including to maintain the security of our customers, employees, and property, respond to court orders, lawsuits, subpoenas, and government requests, address legal and regulatory compliance.

How We Disclose Your Information

In general, we will not disclose your information except:

as necessary or useful for the purposes for which you provided it;
with your consent;
as may be required by law or as we think necessary to protect our organization or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request, or when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another);
with persons or organizations with whom we contract to carry out certain activities in connection with our business operations, including hiring and employment operations, and online commercial retailer operations, or as necessary to make available the Websites; or
as otherwise stated in this Privacy Policy.

We may also share aggregate information with others, including affiliated and non-affiliated organizations. Finally, we may transfer your information to a buyer or other successor-in-interest in the event of an acquisition, sale, merger, divestiture, restructuring, reorganization, dissolution, bankruptcy or other transaction involving all or some of our assets.

CSDF does not sell your personal information, share your personal information for purposes of cross-contextual behavioral advertising or targeted advertising, or use of your personal information for purposes of profiling in furtherance of a decision that produces a legal or similarly significant effect.

Data Retention

We will keep your personal information for as long as is reasonably necessary for the purposes for which it is collected, for purposes as described in this Privacy Policy, or as required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).

Children’s Privacy

CSDF recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Neither the Websites nor our services are intended for children under the age of 16. CSDF does not target its services or this Websites to children under 16. If you believe that we have collected Personal Information from a child under 16 without parental or guardian consent, please contact us at GeneralCounsel@MSSSolutions.com and we will take steps to remove that information promptly.

Links to Third Party Sites

Our Websites may provide links to third-party web sites or resources over which CSDF does not have control (“External Websites”). Such links do not constitute an endorsement by CSDF of those External Websites. CSDF provides these links to you only as a convenience and is not responsible for the content of such External Websites. Your use of External Websites is subject to the terms of use and privacy policies located on the linked to External Websites. CSDF encourages you to read those third parties’ privacy policies to understand how your personal information will be collected and used.

Google Analytics

We use Google Analytics to collect information about visitors to our website, such as how often a user visits and what pages they view. Google Analytics uses the data collected to track and monitor the use of our Websites and services. Google does put a cookie on your web browser to identify you as a unique user the next time you visit this site. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners and opt-out from the collection of your information by downloading the Google Analytics opt-out browser add-on https://support.google.com/analytics/answer/181881?hl=en.

Security

We may employ industry standard procedural and technological measures that are reasonably designed to help protect your Personal Information from loss, unauthorized access, disclosure, alteration or destruction. CSDF may use, without limitation, firewalls, password protection, secure socket layer, and other security measures to help prevent unauthorized access to your personally identifiable information.

Privacy Rights for Residents of Certain Jurisdictions

Privacy Notice for California Residents

This Privacy Notice for California Residents applies solely to visitors to CSDF’s Websites or job applicants who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

CSDF collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual (“personal information”). In particular, CSDF has collected the following categories of personal information from visitors to CSDF’s Websites and from job applicants within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

Yes, but only as to the categories of information listed above in the “Personal Information We Collect” section.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Some personal information included in this category may overlap with other categories.

Yes, but only as to the categories of information listed above in the “Personal Information We Collect” section.

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, immigration and citizenship status, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Yes, but only as to the categories of information listed above in the “Personal Information We Collect” if you apply for a job with CSDF.

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Yes

G. Geolocation data.

Physical location or movements.

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

I. Professional or employment-related information.

Current or past job history or performance evaluations.

Yes, but only if you apply for a job with CSDF.

J. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Please see the “How We Use Your Information” section above for the list of business purposes for which we collect and process your personal information.

Sales of Personal Information. In the preceding twelve (12) months, we have not sold any categories of personal information.

Sharing Personal Information. We do not currently share personal information with third parties for cross-context behavioral advertising or targeted advertising.

Sensitive Personal Information. We do not use or disclose sensitive personal information for purposes other than those permitted by the CCPA. Those permitted purposes include:

to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services;
to prevent, detect and investigate security incidents that compromise the availability, authenticity, integrity or confidentiality of stored or transmitted personal information;
to resist malicious, deceptive, fraudulent or illegal actions directed at us and to prosecute those responsible for those actions;
to ensure the physical safety of natural persons;
for short-term, transient use, including non-personalized advertising shown as part of a consumer’s current interaction with us;
to perform services on our behalf;
to verify or maintain the quality or safety of a product, service or device that is owned, manufactured, manufactured for, or controlled by us and to improve, upgrade or enhance such service or device; or
to collect or process sensitive personal information where such collection or processing is not for the purpose of inferring characteristics about a consumer.

Your Privacy Rights

If you are a resident of California, Texas, or Nebraska, you may have one or more of the following rights:

1 – The right to confirm whether or not we are processing your personal information and the right to access such personal information.

2 – The right to know what personal information we have collected about you, including.

the categories of personal information we have collected about you;
the categories of sources from which the personal information is collected;
our business or commercial purpose for collecting, selling or sharing personal information;
the categories of third parties or specific third parties with whom we disclose personal information, if any; and
the specific pieces of personal information we have collected about you.

3 – The right to delete personal information from our records and those of our service providers, unless an exception applies.

4 – The right to correct inaccurate personal information that we maintain about you.

5 – The right to obtain a copy of your personal information that you provided to us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.

6 – The right to not be discriminated against by us because you exercised any of your rights under applicable law. This means we cannot, among other things.

deny goods or services to you;
charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
provide a different level or quality of goods or services to you; or
suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

7 – The right to appeal our actions or decisions with regard to your request to exercise your rights.

Exercising Your Rights

To exercise your rights described above, including to appeal our actions or decisions with regard to such requests, please submit a request by either:

Mail: 11524 Wilmar Blvd, Charlotte, NC 28273

Email: GeneralCounsel@MSSSolutions.com

Please note that applicable law may restrict how often you can make a request to exercise your rights.

Your request must:

provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

To protect the security of your information, for all requests you will need to provide us with enough information to reasonably verify your identity. The information you provide must match the information we know about you. Additionally, if you request specific pieces of your personal information or the deletion of certain personal information, you may be required to provide a signed declaration under penalty of perjury and otherwise authenticate your identity. We are not obligated to process a request if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

Requests by Authorized Agents. You are permitted to designate an authorized agent to make a request on your behalf. Your authorized agent can use the methods described above to submit the request and will be required to provide proof of authorization.

Rights of Nevada Residents

If you are a Nevada consumer, you have the right to request that a company not sell your personal information for monetary consideration to certain other parties.  This right applies even if your personal information is not currently being sold.  If you are a Nevada consumer and wish to exercise this right, please contact us at GeneralCounsel@MSSSolutions.com.

California’s Shine the Light law

This law permits California residents to request and receive, once per calendar year and free of charge, information about our sharing of your personal information (if any) with third parties for their own direct marketing use. If you are a California resident and would like to make such a request, please email us at GeneralCounsel@MSSSolutions.com. In your request, please include your name and attest to the fact that you are a California resident and provide a current California address. We may ask you for additional information to confirm your identity before responding to this request.

Notice to Users Located Outside of the United States

CSDF’s Website and the services on this Website intended for use by users in the United States of America. If you are a resident of other countries, please note that any information you enter on this Website may be transferred outside of your home country to the United States which may not offer an equivalent level of protection to that required of your home country’s data protection laws. If you are a consumer accessing the Website from the European Economic Area, Latin America, Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from laws of the United States, your continued use of the Website, which is governed by United States law and these terms, indicates your consent to transfer of your information to the United States.

Contact Information

To ask questions or comment about this Privacy Policy or our privacy practices, contact us at:

Carolina Spiral & Duct Fabrication, LLC

11524 Wilmar Blvd

Charlotte, NC 28273

We can be reached via e-mail at GeneralCounsel@MSSSolutions.com or you can reach us by telephone at (704) 372-4344.